Terms & Conditions
Please read these terms carefully before using UMS Viaggi.
Last Updated: June 2026
1. Acceptance of Terms
By accessing or using the UMS Viaggi website, you agree to be bound by these Terms and Conditions. If you do not agree with these terms, please do not use our website or services.
2. Our Services
UMS Viaggi provides online travel-related services including, but not limited to, flight bookings, hotel reservations, holiday packages, travel information and other travel products. Availability of services may vary depending on suppliers and destinations.
3. Booking Responsibility
Customers are responsible for ensuring that all passenger information provided during booking is accurate. UMS Viaggi is not responsible for losses arising from incorrect names, passport information, dates of birth or other customer-supplied information.
4. Prices & Payments
Prices displayed on our website are subject to availability and may change without notice until a booking is confirmed. Additional charges, taxes or fees imposed by airlines, hotels or other suppliers may apply.
5. Changes & Cancellations
Changes, cancellations and refunds are subject to the policies of the airline, hotel or travel supplier. UMS Viaggi will assist customers where possible but cannot guarantee refunds or changes outside supplier policies.
6. Travel Documents
It is the traveller's responsibility to possess valid passports, visas, health documentation and any other documents required for travel. UMS Viaggi is not liable for denied boarding or entry due to missing documentation.
7. Website Use
Users agree not to misuse the website, attempt unauthorized access, introduce malicious software or interfere with the operation of the platform.
8. Privacy
Personal information is processed in accordance with our Privacy Policy. By using our services, you consent to the collection and use of information as described in that policy.
9. Intellectual Property
All website content including logos, graphics, images, trademarks, text and software remains the property of UMS Viaggi or its licensors and may not be copied or reproduced without written permission.
10. Limitation of Liability
UMS Viaggi acts as an intermediary between customers and travel suppliers. We are not responsible for delays, cancellations, schedule changes, baggage issues, weather events, force majeure or actions taken by airlines, hotels or other third-party providers.
11. Changes to These Terms
We reserve the right to update these Terms and Conditions at any time. Updated versions will be published on this page and become effective upon publication.
12. Contact Us
If you have any questions regarding these Terms and Conditions, please contact the UMS Viaggi customer support team through our Contact Us page.