Data Privacy Policy

1. Introduction

UMS Viaggi respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect the information you provide when using our website and travel services.

2. Information We Collect

Depending on the services you use, we may collect:

• Name
• Email address
• Phone number
• Postal address
• Date of birth (when required for bookings)
• Passport information (where required)
• Payment information (processed securely by payment providers)
• Travel preferences and booking history
• IP address and browser information

3. How We Use Your Information

Your information may be used to:

• Process travel bookings
• Provide customer support
• Send booking confirmations
• Respond to enquiries
• Improve our website and services
• Prevent fraud and protect our systems
• Meet legal and regulatory obligations

4. Sharing Your Information

We only share your personal information when necessary to provide our services, including with:

• Airlines
• Hotels
• Travel service providers
• Payment processors
• Government authorities where required by law

We do not sell your personal information to third parties.

5. Cookies

Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, analyse website traffic and enhance our services.

6. Data Security

We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure or destruction.

7. Data Retention

We retain personal information only for as long as necessary to provide our services, comply with legal obligations and resolve disputes.

8. Your Rights

Depending on your location and applicable laws, you may have the right to:

• Access your personal information
• Request corrections
• Request deletion of your data
• Withdraw consent where applicable
• Object to certain processing activities
• Request a copy of your data

9. Third-Party Services

Our website may contain links to third-party websites or use third-party services. We are not responsible for the privacy practices of those external services.

10. Children's Privacy

Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children without appropriate consent where required.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with the updated revision date.

12. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact UMS Viaggi through our Contact Us page.